Privacy Policy

Tk9990 Privacy Policy — How Your Information Is Protected

Your personal information is extremely important to us. This page explains in full how tk9990 collects, uses, and protects your data.

Last Updated: January 1, 2026 Language: Bengali SSL Encryption Active Applies to All Members

How We Protect Your Information

Every piece of your information at tk9990 is protected with the highest level of security — see the key details below.

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SSL Encryption

All your information is secured with 256-bit SSL encryption. No one can intercept your data in transit — this is our first line of defence.

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Never Sold to Third Parties

Tk9990 never sells your personal information to any third party. Your name, phone number, and email are used exclusively within our own services.

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Right to Erasure

You can request deletion of your personal data at any time. We will action it unless we are legally required to retain it.

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Cookie Controls

We only use necessary cookies. You can block or delete cookies at any time through your browser settings.

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Protection of KYC Information

Identity documents submitted for verification (NID, passport) are stored on encrypted servers and accessible only to designated members of the verification team.

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Breach Notification

In the event of a potential data breach, affected members will be notified by email within 72 hours and the necessary steps will be taken.

Privacy Commitment

By using the tk9990 platform, you agree to this Privacy Policy. We handle your personal information with the utmost care and never use it without your consent.

1Introduction & Scope

This Privacy Policy ("Policy") governs how information is managed between the tk9990 platform and all its members. tk9990 is an internationally licensed online gaming and betting platform operated for users in Bangladesh.

This Privacy Policy takes effect from the moment you create an account, browse our website, or use the tk9990 app. It applies equally to our website, mobile app, and all related services.

Tk9990 believes privacy is a fundamental right. That's why we only collect data that is genuinely necessary to operate our services. Collecting unnecessary information goes against everything we stand for.

  • This Policy applies to all registered members and guest users.
  • If this policy changes in the future, the updated version will be published on the website.
  • This policy is available in both Bengali and English — in the event of any conflict, the English version shall prevail.
  • We do not knowingly collect information from anyone under 18 years of age.

2What Information Is Collected

Tk9990 only collects information that is necessary to operate our services. Data collection falls into two categories — what you provide directly, and what is recorded automatically during your use of the platform.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID For KYC verification and age confirmation
Contact Information Email, mobile number Account Communication & Notifications
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Activity Information Gaming history, bet records, login times Account Management & Dispute Resolution
Cookie Data Session ID, preference settings To Improve User Experience
Good to Know

Your full payment card or bank account number is never stored on our servers. All payment processing is handled through licensed third-party payment gateways.


3How Your Information Is Used

Tk9990 uses collected data solely for specified purposes. Our data use policy is fully transparent, and information is never used beyond its intended purpose.

  • Account Management: For registration, login, password reset, and account verification.
  • Payment Processing: For deposits, withdrawals, and transaction verification.
  • Security & Fraud Prevention: To detect multiple accounts and prevent money laundering.
  • Legal Obligations: Retaining data to meet licensing authority requirements.
  • Customer Support: For support ticket processing and complaint resolution.
  • Service Improvement: Analytics used to improve the user experience.
  • Promotions & Bonuses: To send you relevant offers (you can opt out at any time).

We never use your data to serve irrelevant ads or for any political purpose. Your gaming data is analysed solely to improve your experience — it is never sold elsewhere.


4Data Storage & Security

Tk9990 servers are hosted in internationally certified data centres with 24/7 security monitoring. All data is stored using AES-256 encryption, and TLS 1.3 is used for all communications.

Even after your account is closed, certain information must be retained for a set period due to legal requirements. Typically, transaction records are kept for 5 years and KYC documents for 3 years.

  • All passwords are stored using bcrypt hashing — no one can view your raw password.
  • Internal role-based access controls are in place.
  • Regular security audits and penetration testing are conducted.
  • Data backups are encrypted and stored on separate servers.
  • Staff access to data is strictly logged and monitored.
Stay Protected Too

Use a strong password and keep Two-Factor Authentication (2FA) enabled. Never share your login credentials with anyone.


5Sharing Information with Third Parties

Tk9990 never sells your personal data to third parties for commercial purposes. However, limited data sharing with trusted partners may occur where necessary for service operations.

  • Payment Processor: Licensed payment gateways such as Mobile Banking, Nagad, and Rocket are used to process transactions.
  • Identity Verification Provider: Approved verification service providers used in the KYC process.
  • Software Provider: Game software providers operating under a contractual agreement.
  • Legal Authorities: We are required to disclose information in response to a court order or a lawful request from a regulatory authority.

All third-party partners are contractually required to comply with our privacy standards. They may not use your information for any purpose beyond what we have specified.

Caution

If anyone calls claiming to be from tk9990 and asks for your password or OTP, it's a scam — our staff will never ask for that information. Please contact support immediately.


6Cookie Policy

Tk9990 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.

We use three types of cookies — essential, functional, and analytics. Essential cookies are required for the site to work properly. You can disable the rest.

  • Essential Cookies: Stores login sessions and security tokens.
  • Functional Cookies: Remembers your language preference and site settings.
  • Analytical Cookies: Used to understand which pages are visited most frequently.
  • You can delete or block cookies at any time through your browser settings.

7Your Rights

As a tk9990 member, you have several rights over your own data. We respect these rights and do our best to fulfil them as promptly as possible.

Right to Access

You can find out what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we limit how your data is used in certain circumstances.

Right to Portability

You can request a download of a copy of your data.

Right to Opt Out

You can unsubscribe from marketing emails or SMS at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.


8Protection of Minors

Tk9990 does not knowingly collect data from anyone under 18. Our platform is strictly for adults. Age is verified at registration, and signing up with false information is strictly prohibited.

  • Any account identified as belonging to a minor will be closed immediately.
  • Any data collected belonging to a minor will be deleted immediately.
  • Parents or guardians can contact support to report a child's account.

For more information, visit our Responsible Gaming View page.


9Privacy Policy Updates

Tk9990 reserves the right to update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email address.

  • The date of any change will be noted at the top of the page as "Last Updated".
  • Continued use of the platform after a notification will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the option to close your account.

10Contact

Our support team is always available to handle any privacy-related questions, requests, or concerns. To help us respond faster, please include your account ID and a brief description of the issue when you reach out.

  • Live Chat: Click the chat icon in the bottom-right corner of the website — this is the fastest way to reach us.
  • Email: [email protected]
  • Telegram: Reach us through our official channel.
  • Privacy requests are responded to within a maximum of 30 business days.
24/7 Support Available

The tk9990 customer support team is available 24/7, every day of the week. Feel free to reach out with any privacy-related concerns.

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Enjoy Live Casino, Sports Betting, and much more on tk9990 — with your privacy fully protected. Register now and claim your 100% welcome bonus.

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