Tk9990 Terms & Conditions — Please Read Before Use

1General Terms & Conditions

These terms and conditions ("Terms") constitute a legal agreement between the tk9990 platform and all its members. tk9990 is an internationally licensed online gaming and betting platform operated specifically for users in Bangladesh.

Tk9990's terms and conditions may be updated at any time. Any changes will be reflected on the website and a notification will be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the revised terms.

These terms are written in English because tk9990 believes every member should be able to understand the terms in a language accessible to them. In the event of any linguistic ambiguity, the original English version shall be considered definitive.

• These terms apply to all games, betting, bonuses, and payments.
• Tk9990 reserves the final right of decision on all matters.
• In the event of any dispute, tk9990's server logs and records shall serve as the definitive evidence.
• It is each member's own responsibility to read these terms regularly.

2Account Register

Providing accurate and truthful information is mandatory when creating an account on tk9990. Accounts registered with false or incorrect details may be closed at any time and associated funds may be forfeited.

Each person is allowed only one account. If the same person is found operating multiple accounts — even under different names or details — all accounts will be closed and all bonuses forfeited. Withdrawals from multiple accounts will not be permitted.

• You must provide your correct full name, date of birth, email address, and mobile number at registration.
• Keeping the account password secure is the member's own responsibility.
• Account information must never be shared with any third party.
• Any suspicious login or account activity must be reported to support immediately.
• Email verification is mandatory after registration.

3Age Restriction & Eligibility

The minimum age to use tk9990 is 18. Any account found to belong to a user under 18 will be closed immediately and all associated funds may be forfeited. tk9990 is fully committed to preventing underage gaming.

A copy of your national ID, birth certificate, or passport may be requested to verify your age at registration or before a withdrawal. Withdrawals will remain on hold until verification is complete.

• Each member is responsible for complying with the applicable laws of Bangladesh.
• Registrations from regions where online betting is strictly prohibited will not be accepted.
• Falsifying identity to conceal age may result in legal action.

4Deposits & Payments

Tk9990 supports multiple payment methods for deposits, including Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 200. Deposits are typically credited to your account within 5–10 minutes.

Deposited funds are intended solely for gaming and betting activity. Deposits from third-party bank accounts or mobile banking numbers are not accepted — all deposits must come from the member's own account.

• There are no deposit charges — the full amount you send will be credited to your account.
• If a suspicious transaction is detected, payment may be put on hold while verification is in progress.
• An email or SMS notification will be sent once a deposit is completed.

5Withdrawal Policy

A completed KYC verification is required before withdrawing from tk9990. Withdrawals must be made through the same payment method used for the deposit. The minimum withdrawal amount is BDT 500.

Withdrawal requests are typically processed within 15 minutes to 1 hour. However, large amounts (over BDT 50,000) or first-time withdrawals may take up to 24 hours due to additional verification.

• Withdrawals will only be processed to the member's own registered mobile banking number.
• Winnings from bonuses require wagering conditions to be met before withdrawal.
• If any irregular activity is suspected, a withdrawal request may be held pending investigation.
• Multiple withdrawal requests may be submitted in a single day, but daily limits apply.

6Bonuses & Promotions

All bonus offers on tk9990 are subject to specific terms and conditions. It is each member's responsibility to read the full terms of the relevant promotion before claiming any bonus.

Welcome bonuses typically offer a 100% match on your first deposit, subject to a specific wagering multiplier. Bonus balances cannot be withdrawn until the wagering requirement has been met.

• Bonuses may only be used on specific games or bet types.
• Having multiple bonuses active simultaneously is generally not permitted.
• Bonuses will be automatically cancelled once they expire.
• If bonus abuse is suspected, the bonus and any associated winnings may be voided.
• For referral bonuses, the bonus is only awarded once the referred person makes their first deposit.

7Betting Rules

When placing bets on tk9990, the specific rules of each game or sports event must be followed. Once a bet is confirmed, it generally cannot be changed or cancelled.

For Sports Betting, in-play betting during a match has its own rules. tk9990 will not be held responsible if a bet fails to confirm due to a technical issue — in such cases, the bet amount will be refunded.

• The minimum bet amount may vary across different games and markets.
• There is a maximum payout limit per event — see the rules for each individual game for details.
• Bets on abandoned or cancelled matches will generally be considered void.
• Tk9990 reserves the right to void bets placed at incorrect odds or prices.
• The use of automated betting software or bots is strictly prohibited.

8Responsible Gaming

Tk9990 believes gaming should be a form of entertainment — not a solution to financial problems. That is why we treat responsible gaming as an integral part of our terms and conditions.

Each member can set their own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately when set, but increases require a 72-hour waiting period.

• If needed, an account can be temporarily suspended for a set period (cooling-off).
• A permanent account closure option (self-exclusion) is available.
• If you notice signs of gaming addiction, please seek professional help immediately.

For more details, visit our Responsible Gaming View Page.

9Account Closure & Suspension

Tk9990 reserves the right to close or suspend any account if a member violates these terms and conditions. This includes fraud, use of bots, suspected money laundering, operating multiple accounts, or failure to complete KYC verification.

• If an account is closed, the member will be notified by email.
• Any valid balance may be returned through the designated process.
• In cases of fraud, all balances and winnings will be forfeited.
• Members can also voluntarily close their account by contacting support.

10Privacy & Data Protection

Tk9990 is committed to protecting your personal information. Details provided at registration are used solely for account management, KYC verification, and payment processing. Your data is never sold to third parties.

Tk9990 uses SSL encryption and other security technologies to keep your information safe. To read our detailed privacy policy Privacy Policy View Page.

• Information may be disclosed to authorities where required by law.
• Please read our Privacy Policy to learn about our cookie practices.
• You may contact support to request a correction to your information.

11Limitation of Liability

Tk9990 accepts no liability for losses arising from: internet disconnection, technical errors, third-party software issues, or any unforeseen events.

Tk9990 is not responsible for any financial losses resulting from gaming or betting. Members participate entirely of their own free will and at their own risk — it is a fully personal decision.

• Service may be unavailable during force majeure events such as natural disasters, war, or government-imposed restrictions.
• No compensation is provided for temporary unavailability during maintenance.
• Tk9990 is not liable for any loss caused by issues with a member's own device or network.

12Contact & Complaints

Our support team is available 24/7 for any complaints or queries. An initial response will be provided within 72 hours of a complaint being submitted.

• Live Chat: Click the chat icon at the bottom right corner of the website.
• Email: [email protected] (for general inquiries)
• Telegram Support: Reach us through our official channel.
• Submit complaints to support first — if unresolved, follow the escalation process.